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The Importance of Establishing Credibility Online

If you’re an internet developer, blogger or other type of web publisher, you may have realized it is becoming increasingly essential to develop trust and credibility with your end users.  We’re here to help!  As a community resource and forum, you can find answers in our expanding inventory of helpful articles, member contributions and discussion boards.  But before you get that far, have you really considered the benefits and overall importance of establishing trustworthiness with your users?

In the last few years, credibility of internet sources has slowly but surely come to the forefront of more and more users’ minds.  The savvy skills of the seasoned surfer who has managed to protect themselves from viruses and spam and scams of all sorts have evolved to include filtering misinformation from sources that lack credibility.  This evolution is ongoing and will undoubtedly become more important as the internet and misinformation continue to grow in volume.

The internet is a continually evolving medium for information.  As you know, it is still growing at astronomical rates and information is being added to the web at unimaginable volumes.  If you think establishing credibility is important now, imagine how it will be several years down the road when the internet has doubled or tripled in size.  The important thing to realize is that now is the time to begin creating this important relationship with current and potential users. 

Whatever your goals are as an internet developer/publisher may be, removing the shadow of distrust from your users will make it that much easier to inform, sell or entertain. 

Internetcredibility.org is an open community of internet users, academic professionals, developers, and concerned citizens who want to see the internet become a more credible place.  We invite you to become a member and participate to improve your resource and the internet as a whole.   

Topic

http://internetcredibility.org/articles … nline.html It seems like this site has a lot of potential, but it really needs more participation. I'm kind of happy to find a site like this, as I have been interested in internet credibility for many years now and I've always thought there should be a community set up to tackle some of the issues and try to get things mocing in the right direction. I wish the owner good luck!

Topic

Mike, thank you for your positive comments! I acknowledge this site it still very new and is going through some growing pains, but I have some very useful tools/resources in the works here and am enthusiastic about getting them implemented.
 

Will of the People

Over the last 15 years or so, I've watched the internet explode from nerdy obscurity into the every day life of billions of people all around the world.  This has been a growth spurt of unprecedented proportions, changing our lives and culture in such a manner as to be incomprehensible just a few decades ago.  This makes me wonder who is in control of this phenomenon? 

Simply put,  no one person or organization literally controls the internet.  It's simply too big to be controlled.  Which leads me to ask what is in control of the internet?   Is it regulatory organizations?  Is it the government?  No, not really.  Again, the internet is simply too big to be controlled by these entities.  But something has to be giving the internet direction in evolving from simple HTML websites ten years ago to the much more sophisticated social media sites of today, right? 

I submit the internet is controlled by the will of its users.  It's fairly obvious, actually.  The websites or services on the internet that people like thrive and ones they have no use for simply fade away into stagnate digital nothingness.  

My question is, how can we make evaluating the credibility of resources on the internet be at the forefront of the internet user's mind?  How can we make demanding high credibility the will of the people?  Can we show them how the internet would evolve if its users demanded that its information be credible?  What would this do to the fraudulent, corrupt or criminal websites?  Wouldn't it vastly improve the usefulness of the internet?

So I ask you:  How can we get a credible internet to become the will of the people?

Topic

http://internetcredibility.org/articles … eople.html This is a great little article and it really makes em think. Although the question might should be more like 'what can we do to make users want to make credibility mandatory' which we may be able to do by showing them how much better the internet could be.

Topic

Well, I don't think there's any real need to make internet credibility the will of the people; I think it's already there. Rather, in order to make the internet more credible, I think that there needs to be more tools available to make the evaluation of credibility easier.

Topic

Don't you think that if we're forcing internet credibility onto the will of the people then we may be doing something wrong? You say that the internet is given direction by the will of the people, well then shouldn't we allow the will of the people to naturally continue to evolve? If we ram internet credibility down the internet users' throats, isn't that perverting the natural course of the internet?

Topic

BJM wrote:

Don't you think that if we're forcing internet credibility onto the will of the people then we may be doing something wrong? You say that the internet is given direction by the will of the people, well then shouldn't we allow the will of the people to naturally continue to evolve? If we ram internet credibility down the internet users' throats, isn't that perverting the natural course of the internet?
Not at all. I don't propose forcing any thing onto any one. In fact, I'm a firm believer in a free, open internet. I do propose showing the average internet user the importance of establishing the credibility of any resource on the internet. How this ultimately affects the will of the people, I cannot say. I do believe that internet credibility is in fact immensely important and am confident that allowing internet users to see this will eventually alter the will of the people to demand higher credibility from internet resources.

Topic

BJM wrote:

Don't you think that if we're forcing internet credibility onto the will of the people then we may be doing something wrong? You say that the internet is given direction by the will of the people, well then shouldn't we allow the will of the people to naturally continue to evolve? If we ram internet credibility down the internet users' throats, isn't that perverting the natural course of the internet?
Well this is what I was getting at in my original post. Showing is great. Forcing is very bad.

Topic

Star Chaser wrote:

BJM wrote:

Don't you think that if we're forcing internet credibility onto the will of the people then we may be doing something wrong? You say that the internet is given direction by the will of the people, well then shouldn't we allow the will of the people to naturally continue to evolve? If we ram internet credibility down the internet users' throats, isn't that perverting the natural course of the internet?
Well this is what I was getting at in my original post. Showing is great. Forcing is very bad.
Obviously showing is better than forcing. I'm fairly confident that the author didn't mean force and I think he clearly conveyed that in the article. This doesn't seem to be the tyoe of site that forces anything on folks. In fact, it seems like a reasonably open forum, just needs more participation.

Topic

Forcing or showing; it doesn't matter that much. I still say we need to make sure that the proper tools are available to make this happen!

 

External Web Resources

Looking to learn more about determining the credibility of resources found on the internet?  Take a look at the following list:

http://jcmc.indiana.edu/vol6/issue4/eastin.html

http://www2.hawaii.edu/~pollard/critical.html

http://iml.jou.ufl.edu/projects/Spring2000/Broadway/main.htm

http://descy.50megs.com/descy/webcred/cred.html

http://ask.reference.com/related/Internet+Credibility?qsrc=2892&l=dir&o=10601

Topic

http://internetcredibility.org/index.ph … urces.html For the Record, more links are forthcoming! IF you have any you'd like to share, please add them here.

Topic

http://www.consumerwebwatch.org/ is a great resource. It has an entire section dedicated to website credibility

Topic

What about just using good ol' Google?

Topic

Well doesn't that lead to the same credibility problem?

Topic

that site is cool!

Topic

Thanks for this list!
 

   

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